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Local outage affecting our systems

A local utility outage is affecting some of our systems. Our phone lines, Council Tax, Benefits accounts, and the Planning Portal are currently unavailable. We apologise for any inconvenience.

You can still contact us using our online form. 

What information do Planning Services keep about me?

If you have submitted a planning application to Guildford Borough Council, or a comment on an application, Planning Services will have saved your name and any contact details you have given us in our 'back office' software. We do this so that we can notify you of the outcome of the application, of any public meetings about the application, or if an appeal is lodged against the outcome of an application. Your name and address will also be on any electronic copies of your comments that we keep in our document management system (DMS). Building control application information submitted to us will be kept electronically stored on our DMS.