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Technical issue with our systems

We are experiencing technical issues with our phone lines and some of our online forms. During this time you may not be able to access services. We apologise for any inconvenience.

I want to make a complaint about Planning Services

Planning Services are committed to fully complying with all the relevant legislation concerning the treatment of your personal information.

In the first instance, please contact the relevant team who will try to help you:

Planning Enquiries -  planningenquiries@guildford.gov.uk

Building Control -  buildingcontrol@guildford.gov.uk

Planning Policy - planningpolicy@guildford.gov.uk

However, if you believe we have got something wrong, please contact Guildford Borough Council via our Complaints and Compliments Form and we will be happy to investigate your complaint.