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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

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Apply for a commercial waste collection

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What we offer

Any waste that comes from a commercial activity is business waste. You can be fined if your business fails to meet the legal obligations for disposal of waste. For further information please visit the UK Government's business guidance website.

We offer businesses a competitive and diverse waste and recycling service. There are many benefits to using our service:

  • We offer a flexible and reliable service
  • Our services are VAT exempt to businesses within Guildford Borough
  • We are based just outside of Guildford town centre, next to the A3. We are able to respond quickly to ad-hoc requests and customer requirements.
  • We can visit your business to offer a free waste analysis
  • We operate a modern fleet of efficient waste collection vehicles
  • We are licensed to remove and transport waste safely
  • We offer a competitively priced service

When you apply for the service, we will give you a quote for the waste collection to meet the needs of your business. 

General waste collection

Our general waste collection service is for non-recyclable waste. This is often called refuse waste. We can give advice to your business on the best ways to reduce, reuse and recycle.

You can combine our general refuse service with a recycling collection - mixed recycling, glass and cardboard. Ensuring your waste is separated out correctly.

Collection frequencies

Collections are as often as you need, from Monday to Saturday, between 5.30am and 1pm.

In Guildford town centre, we offer a general waste sack collection service every weekday evening, so your waste can be collected as often as you need.

We work on Bank Holidays, your collection day will remain the same. Except for any changes over Christmas and New Year.

Container type

Wheeled bins

We offer wheeled refuse bins in 360 litres, 770 litres and 1100 litres sizes. Charged per amount each bin is emptied. You can have as many bins as you may need.

Sacks

This works for businesses that produce different amounts of waste or have no space for a container. You can present as many or as few sacks as you need for each collection.

Grey trade waste sacks are 80 litres in size and are sold in quantities of 50. We deliver your sack order to your premises.

Additional emptying of refuse containers

If your business has had a busy week, or you have a planned an event, we can schedule another time to empty your refuse containers. Please contact us to arrange this.

Mixed recycling

We offer businesses a mixed recycling service that is tailored to your business needs.

On a like-for-like comparison, recycling containers are up to 30% cheaper than refuse containers. 

What can go in your mixed recycling?

All recyclable materials can go in one container.

Yes please!

We can take clean:

Paper including office paper, magazines, newspaper, books, telephone directories and envelopes

Plastics including bottles, yoghurt pots, tubs, trays and plastic bags

Cardboard including cereal boxes, egg boxes and greetings cards

Tins and cansincluding drinks and food cans, biscuit and sweet tins, empty aerosols

Clean aluminium foil

Cartons and Tetrapak

No thank you!

We do not take:

Food waste -  we offer a separate service

Glass - we offer a separate service

Cardboard - we offer a separate service

✗ Paint cans

✗ Black bags

✗ Other objects, such as cutlery and pans

Collection frequencies:

Collections are Monday to Friday, between 5.30am and 1pm. We work with our customers to agree a collection frequency that is suitable for all.

We work on Bank Holidays, so your waste collection day will remain the same. Except for any changes over Christmas and New Year.

Container type:

Wheeled bins

We offer wheeled recycling bins in 360 litres, 770 litres and 1100 litres sizes. Charged per amount each bin is emptied. You can have as many bins as you need.

Sacks

Sacks are the suitable option for businesses that produce different quantities of recycling. You can present as many or as few sacks as needed for each collection.

Blue trade waste sacks are 80 litres in size. Sold in quantities of 30. We deliver your sack order to your premises.

Additional emptying of mixed recycling containers

If your business has had a busy week, or you have a planned an upcoming event, we are able to carry out additional emptying of your waste containers outside of your usual collection schedule. Please contact us arrange this.

Glass

Our glass recycling service collects mixed glass bottles and jars. There is no need to separate your glass into different colours.

Collection frequencies

Glass collections in Guildford take place on:

  • Mondays
  • Fridays
  • Saturdays (fortnightly)

Your collection frequency will depend on how much glass you produce and your storage space.

Container type

We collect glass from 240 litres wheeled bins, making them easy for you to move.

Cardboard

Free cardboard collections if you subscribe to one of our other commercial waste services.

Collection frequencies

If you regularly have large quantities of cardboard:

  • Our service operates Monday to Friday, between 5.30am and 1pm.
  • The town centre collection takes place on Tuesday and Thursday. Present your loose cardboard in front of your premises by 9.30am at the latest.

If your cardboard quantities are unpredictable:

You can email or call us and request a collection. This can be once a month, or once every few months.

Container type

We ask customers to store their cardboard in a sheltered area to keep it dry. We collect cardboard loose. Bins for cardboard can be provided, which can be discussed with a member of our commercial waste and recycling team.

Food waste

Our food waste collection service is aimed at businesses producing large quantities of food waste that is currently being put into refuse bins.

What we collect

Our commercial food waste collection service will take dairy products, fish, fruit, vegetables, meat, bones, bread, pastries, tea bags, coffee grounds, rice, pasta and beans.

The waste must not include packaging, liquids, oil, liquid fats, black bin liners or any material that is not food.

Food waste bins should be lined with a plastic liner - not a black bin liner as these are used for general refuse.

Collection frequencies

Our services run from Monday to Saturday.

Your collection frequency will depend on what you need as a business, the quantity of food waste you produce and the storage space you have available for your containers.

Container type

We collect food waste from 120 litre wheeled bins, making them easy for you to move.

Apply for a commercial waste collection

Let us know the details for a commercial waste collection for your business and we'll give you a quote. 

Apply for a commercial waste collection

Order commercial waste sacks

You must have a sack collection in place to make an order. We aim to deliver sacks within 5 days of your request.

You must have an account and be logged in to order commercial waste sacks.

Create an account

After you have created your account, please order using the button below.

  • you must have a sack collection in place already to make an order
  • we aim to deliver commercial sack orders within five days of the request being made

Order commercial waste sacks

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