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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Apply for a commercial waste collection

Food waste

Our food waste collection service is aimed at businesses producing large quantities of food waste that is currently being put into refuse bins.

What we collect

Our commercial food waste collection service will take dairy products, fish, fruit, vegetables, meat, bones, bread, pastries, tea bags, coffee grounds, rice, pasta and beans.

The waste must not include packaging, liquids, oil, liquid fats, black bin liners or any material that is not food.

Food waste bins should be lined with a plastic liner - not a black bin liner as these are used for general refuse.

Collection frequencies

Our services run from Monday to Saturday.

Your collection frequency will depend on what you need as a business, the quantity of food waste you produce and the storage space you have available for your containers.

Container type

We collect food waste from 120 litre wheeled bins, making them easy for you to move.

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