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Bin collections

Due to the high temperatures, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

The consultation period

We give every application to a caseworker. You'll get their details on the first letter we send you or your agent.

Once the case officer gets the application, the 21-day consultation period begins. During this time:

  • neighbours have 21 days to comment on your application
  • other groups, individuals or organisations who have an interest in the site have 14 days to comment on your application

Anyone we consult can either support or object to your application. Their comments go on the case file and can be read online (opens new window).

The caseworker also visits the site to write a report. The caseworker will read all the comments on your application and recommend whether we should accept it.