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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Understanding your business rates bill

Transitional phasing scheme

Transitional relief limits how much your bill can change each year because of revaluation.

How are my business rates calculated?

See how the council works out your business rates bill.

Difficulty paying your business rates

If you're struggling financially and can't pay your business rates, you need to tell us straight away.