Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Understanding your business rates bill

pay icon

How are my business rates calculated?

See how the council works out your business rates bill.

Transitional phasing scheme

Transitional relief limits how much your bill can change each year because of revaluation.

Difficulty paying your business rates

If you're struggling financially and can't pay your business rates, you need to tell us straight away.