View your benefit account

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Once you have been through a short registration process you can: 

  • log in at a time that suits you - 24 hours a day, 7 days a week 
  • see the status of your claim and entitlement 
  • see when your next Housing Benefit payment is due and the amount 
  • view your benefit notifications 
  • report a change 
  • upload documents

You'll just need to: 

  1. sign up for a MyGuildford Account 
  2. once you're signed up, sign into your new MyGuildford Account and click the 'Benefits' tile 
  3. follow the on-screen instructions (you'll need your claim reference number and your National Insurance number to hand)
  4. your account is validated, and you can now access your account 

With a MyGuildford Account you can also: 

  • check your bin collection day 
  • pay your council tax  
  • manage your council services including missed bins and bulky waste orders 
  • get a quicker response to your requests, track the progress of your requests and get information based on your address 

Register or sign in to your MyGuildford Account