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Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Apply for help with your council tax

What happens next?

Council tax support is usually paid from the Monday after the date you claim. We cannot normally backdate claims.

If you know your situation is going to change, your income will be going down or you will be moving soon, you can claim up to 13 weeks before you need help. If you move house, claim council tax support within the first week of your tenancy starting.