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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Business rates records

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You can access data from the council's business rate records.

This page gives access to the following information as of 1 April 2020 for all properties that are rated.

You can see the:

  • property reference, which is used by the Valuation Office Agency
  • property address
  • property description
  • 31/03/2010 rateable value (where it exists, this is the last rateable value on the 2005 rating list)
  • 2010 rateable value as of 31 March 2017
  • current rateable value as of 31 March 2019
  • annual charge after any transitional changes and the addition of the small business supplement
  • amount of supplement included in the annual charge
  • whether a property is empty or occupied, where the ratepayer is not an individual or individuals (yes or no or not applicable when it is an individual)
  • if empty the date the property became vacant
  • if empty whether an exemption applies (either under the rateable value threshold, three months, six months, listed or other)
  • whether small business rate relief applies (yes or no)
  • whether mandatory or discretionary relief applies (yes or no)
  • the percentage of mandatory or discretionary relief, where appropriate
  • whether rural rate relief applies (yes or no)
  • ratepayer's name
  • ratepayer's correspondence address 

Ratepayer names and addresses are shown where the account is not in an individual's name. Data protection means we cannot publish individual names.

The ratepayer is the person who must pay the charge. Often this is a leaseholder and not an owner. It is not possible to identify the owners from our records. Account references are not included as these are personal to the account.

View business rates information 2012-2020

Freedom of Information requests 

We have had Freedom of Information requests for mandatory and discretionary rate relief start dates.  The start date is not a separate item of information on our records and is unavailable.  For organisations with charitable status, relief will normally start from the later of either the date they got the status, or the date they had to start paying business rates. 

Data files 

We get many Freedom of Information requests for historic information. With effect from April 2017, we are republishing previous .csv data files. Not all the information available in the current file is included. This is because the files have changed over time. Providing the missing information retrospectively is not possible as it would be time-consuming.

If you are buying or leasing a property

If you are looking to move into a property in the borough this information will provide a guide to costs. You must check the details before making a decision. Rate reliefs need specific criteria to be met before they apply. Rateable values are subject to change because of appeals and changes to premises. The information provided on this page is a snapshot only.

We will publish the next list in April 2021. It will then be published every year.

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