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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Car Park enforcement

no parking enforcement

10-minute grace period

Regulations allow a 10-minute grace period for motorists who overstay in a car park or bay. After this period, our enforcement officers can issue you with a parking fine.

Pay an off-street parking fine (car park)

To pay a parking fine you will need:

  • the penalty charge notice (PCN) number (starting with FM or GU)
  • the vehicle registration number
  • a debit or credit card

You will receive a 50% discount on the amount you owe if you pay within 14 days of the PCN issue date.

Pay a parking fine issued in a car park

Challenge an off-street parking fine (car park)

If you think a parking fine is incorrect, you can challenge it.

If you plan to challenge a fine, do not make a payment as payment is acceptance of liability.

The penalty charge notice (PCN) is a legal document. When you respond, it must be in writing, and we cannot discuss anything over the telephone.

Challenge a parking fine issued in a car park