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Technical issues with our payment system

We're experiencing some intermittent technical issues with our payment system. Some customers may have issues processing payments. We're working hard to fix this as soon as possible and apologise for any inconvenience.

Help with private renting

House in Multiple Occupation (HMO)

If the property has five or more people who are not related, the landlord must get a licence from us. If your landlord does not have a licence you can report it. 

Report a suspected unlicensed HMO

You can also make an application for a Rent Repayment Order if your landlord has failed to comply with legal notices or they are renting a House in Multiple Occupation without a licence from the Council.

Apply for a Rent Repayment Order (opens new window)