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Hot weather

The Met Office (opens new window) has forecast hot weather across Guildford. Read our advice during hot weather.

Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form 

Advice and protection for private housing tenants

Help with private renting

You have certain rights and responsibilities if you're a tenant in privately rented property.

Report a noise nuisance

Report anti-social behaviour

Private renting housing standards

If you rent your home, your landlord is responsible for major repairs.

Help finding an accredited landlord

Find out how to find an accredited landlord

Dealing with damp and mould

Renters' Rights Act 2025: What tenants in Guildford need to know

Information about the Renters' Rights Act 2025.