Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 24 February until Sunday 1 March you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Advice and protection for private housing tenants

Help with private renting

You have certain rights and responsibilities if you're a tenant in privately rented property.

Report a noise nuisance

Report anti-social behaviour

Private renting housing standards

If you rent your home, your landlord is responsible for major repairs.

Help finding an accredited landlord

Find out how to find an accredited landlord

Dealing with damp and mould

Renters' Rights Act 2025: What tenants in Guildford need to know

Information about the Renters' Rights Act 2025.