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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Private renting housing standards

Gas, electricity and water guidance

We've the power to make arrangements for the restoration of gas, water or electricity supplies for the benefit of residents. Where the supplies have been, or are likely to be, cut off because the owner has not paid for the services. 

We will only do this as a last resort for emergency cases. In every case we will work closely with the suppliers. Where we makes a payment to restore the supply, we will recover the payment with interest from the owner of the premises.