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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

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Rough sleeping

Help for rough sleepers in Guildford

Guildford has many services to help rough sleepers. These include:

  • homelessness outreach and support service

  • day service
  • night shelter
  • hostels and supported housing projects
  • a range of services providing specialist support  
  • agencies providing general and specialist advice including money and debt advice
  • support with voluntary work and access education, training and employment opportunities
  • services to improve health and wellbeing

What we do

We commission the Homeless Outreach and Support Team (HOST) to provide support to rough sleepers or people at risk of rough sleeping.

HOST is a point of contact to report potential rough sleepers. They respond to reports by finding the rough sleeper and offering help.

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