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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Rough sleeping

Help for rough sleepers in Guildford

Guildford has many services to help rough sleepers. These include:

  • homelessness outreach and support service
  • day service
  • night shelter
  • hostels and supported housing projects
  • a range of services providing specialist support  
  • agencies providing general and specialist advice including money and debt advice
  • support with voluntary work and access education, training and employment opportunities
  • services to improve health and wellbeing

What we do

We commission the Homeless Outreach and Support Team (HOST) to provide support to rough sleepers or people at risk of rough sleeping.

HOST is a point of contact to report potential rough sleepers. They respond to reports by finding the rough sleeper and offering help.