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Bin collections

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Property annexes

Tell us about any changes

If someone moves into or out of the annexe, you may no longer qualify for an exemption.

Tell us about the change

You can tell us about a change online through your MyGuildford account. 

You'll need to:

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. to tell us about a change to:
  • an annexe being used by the occupants of the main property click 'empty property discounts' in the list of quick links
  • an annexe occupied by a dependant relative or an unoccupied annexe click 'apply for or cancel an exemption' in the list of quick links
  1. follow the steps on the form
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