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Planned maintenance to our systems

You will not be able to access your online council tax and benefits account or the planning portal on Friday 21 August. This is whilst planned maintenance is carried out. We apologise for any inconvenience. 

Young adults who are in or leaving education

School or college leavers

If one of the adults in your home is a school or college leaver they are not counted for council tax if:

  • they are between 18 and 20 years old and;
  • they left school or college after 30 April and before 31 October in any year

You can ask us to not to count this person for council tax until the 1st November the same year.

To get a discount:

  • we must not count the young adult for council tax, and
  • there are less than two adults in the property that are counted for council tax

How to apply

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. in the list of quick links find 'apply for or cancel a disregard'
  2. fill in the form. You'll need to tell us:
  • the name of the person aged between 18 and 20 years old
  • the date that they left school or college

What happens next?

We'll contact you if we need further information. If you are entitled to a disregard, we'll send you a new bill.