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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

Unoccupied properties prohibited by law

What you need to know

A property that is unoccupied is exempt from council tax if:

  • the property owner has been served with a prohibition order. This prevents them from living in it
  • the property is subject to a compulsory purchase order
  • the property is unoccupied due to planning conditions

This means you do not have to pay council tax for the property. The property does not need to be unfurnished.