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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Pay your business rates

Changing your number of instalments

Business rates are usually paid in 10 instalments. These are due on or before the second of each month from April through to January. 

You can pay your business rates over 12 months, instead of 10.​

You can change the number of instalments you pay using your MyGuildford account. If you do not have a MyGuildford account you can set one up.

Register or sign into your MyGuildford account

Go into your account, click the business rates button and go to the 'account summary' screen. You will see a list of 'quick links' on the right-hand side.

You should select the 'change my method of payment method' link on the right-hand side of the page.​

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