Guildford Museum access information
Physically disabled people
Getting around the galleries
The Saxon and Medieval displays, Temporary Exhibitions Gallery and toilet have step-free access. The Prehistoric and Roman Surrey Gallery are on the ground floor. They are accessed by two steps down and two steps up. Both sets of steps have metal handrails one side.
We can provide a ramp, which is only suitable for users of manual wheelchairs.
On the first floor and only accessible by stairs are:
- the Scullery Playroom
- trade and industry
- childhood
- Gertrude Jekyll and Lewis Carroll
- textiles
- Guildford Stories Galleries.
There are eight steps to a small mezzanine level with a wooden banister either side. There are six more steps to the Scullery Playroom with wooden banisters both sides.
From the mezzanine there are four more steps to the main first floor. These steps have a horizontal wooden banister one side.
To reach the Gertrude Jekyll and Lewis Carroll gallery there is one more step without a handrail. To reach the Guildford Stories Gallery there are two more steps. These steps have a metal handrail one side.
We are not currently able to install a lift in the Grade II* listed buildings.
The history of the museum buildings film is on the ground floor. You can also watch the film on our website.
Mobility scooters are available for loan from Shopmobility (opens new window).
Seating
There are seats around the galleries for you to use, some with arms.
Shop
The shop area is at the welcome desk. Some of the shop displays are at high level. Please ask the welcome desk staff for help.