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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Air Pollution and Local Air Quality Management (LAQM)

Air pollution can have a negative impact on your health.

We must:

  • identify air quality concerns
  • take action to improve air quality

Legislation and Local Air Quality Management

The Environment Act 1995 places air quality duties with local authorities.

To improve air quality, we must follow the Local Air Quality Objectives (LAQM), which are to:

  • Monitor
  • Assess
  • Take action

The Air Quality England Regulations 2000 (opens new window) details limits which apply under the LAQM.

Air Quality Strategy

The Air Quality Strategy 2023: Framework for Local Authority delivery. (opens new window)

This sets out powers and responsibilities as per government expectations for local authorities.

How you can help tackle poor air quality:

  • refer to our air quality pages on wood burners and alternatives to domestic bonfires
  • take part in community initiatives for example such as a school walking bus or a car share scheme
  • report air quality issues to us
  • see where our Air Quality Management Areas are
  • read the Smoke Control Guidelines which apply to the smoke control areas
  • avoid engine idling if you're waiting more than 30 seconds
  • if you're a business, promote sustainable transport through travel planning

Developers can contribute by:

  • making sure you have effective dust control measures 
  • contacting us (by email) if you're using a concrete crusher
  • using low emission vehicles for deliveries
  • developing and implementing a Construction Traffic Management Plan
  • using low emission non road mobile machineries (NRMM) on construction sites