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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Our website is in beta testing. To find out what that means and to give us feedback, please visit our beta website page.

Air pollution

Report a bonfire

Report a bonfire.

Find out if your property is in a smoke control area

Check our interactive Smoke Control Areas Map to find out if you live in a smoke control area.

Find out how we monitor air quality and pollution

See our review of the air quality and pollution within Guildford as well as how we are managing it.

Find out about Guildford air quality management areas​

We draw up an Air Quality Management Area if air quality in the borough does not meet the national standard.

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