Guildford Museum Access Information
Arriving at Guildford Museum
Access to the historic museum buildings is currently via steps. We have a portable ramp if needed for wheelchair use.
There is no handrail but there will be a member of staff at the accessible welcome desk inside and happy to help.
Toilets
Guildford Museum has one toilet. Unfortunately, this is not large enough if you are using a wheelchair.
The toilet has:
- extra space
- colour contrast
- grab rails
- a shelf
- red emergency pull cord alarm
- baby changing facilities
The nearest accessible toilets and changing places toilets are at the Friary Shopping Centre Services (opens new window) in Guildford.
The Friary Shopping Centre is about a 5 minute walk from the museum on a step-free route.
Accessibility Resources
Resource | Availability | More information |
|---|
Audio-visual displays | ✓ | - We have two films showing in the museum with images and commentary
- One in an alcove to one side of the entrance and the other in the Guildford Stories Gallery
|
Light levels | ✓ | - The light levels are low in some areas of the museum
- There is a mixture of natural and artificial light
|
Noise levels | ✓ | - The museum is not a noisy place but, school groups sometimes visit
- If you want to avoid school groups, please contact us before you visit to find out if a school is due
- The Scullery Playroom is for children under 5 so can be noisy.
|
Quiet space | ✓ | - If you need a quiet space, there is a room you can ask a member of staff to use
|
Braille | ✓ | - There is a tactile map of the museum with braille available at the welcome desk
- There are braille signs on important features such as stairs and the toilet door
|
Large print | ✓ | - Large print copies of exhibitions on show are available at the welcome desk
|
Shop | ✓ | - The shop has an array of items to buy including books, cards and gifts
- Please ask the welcome desk staff for more information
|
Signage | ✓ | - The signs for the galleries are in a large clear font
|
Induction loops | ✓ | - There is a fixed induction loop for hearing aid users, these cover the welcome desk and Temporary Exhibitions Gallery
- Portable induction loop for meetings or talks in other areas are available as well
|
Dementia Friends | ✓ | - Some of the museum staff have had Dementia Friends training#
|
Orientation | ✓ | - Doors for staff use only are white to match the walls
- Doors for the public to use, like the toilet, are brown wood
|
Seating | ✓ | - There are seats around the galleries for you to use
|
Activities | ✓ | - There are activity sheets for permanent and temporary exhibitions available at the welcome desk staff
|
Guide and assistance dogs
We welcome guide and other assistance dogs to the museum. Please ask at the welcome desk if you would like a bowl of water for your dog.
Contact information
Phone: 01483 444751
Email: heritageservices@guildford.gov.uk
