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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Request an assisted collection

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We know that some residents may find it hard putting out their bins for collection. If you need help, you can apply for an assisted collection.

You'll need to tell us why you're having difficulties. For example, you might have medical reasons. You also need to be either living alone or have no carers. If you live with anyone who can help you, they'll need to take your bins out instead.

Request an assisted collection (opens new window)