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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

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Request an assisted collection

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We understand that some residents may have difficulties putting out their bins for collection. If you need help, you can apply for an assisted collection.

You'll need to tell us why you're having difficulties. For example, you might have medical reasons. You also need to be either living alone or have no carers. If you live with anyone who can support you, they'll need to take your bins out instead.

Request an assisted collection