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Have your say on the future of local councils in Surrey

Take part in a landmark Government consultation on proposals to replace Surrey's current councils with up to three larger authorities. We support a three unitary approach - Find out more and read our consultation question guide.

Join us for a special online engagement session hosted by the Leaders of Guildford and Waverley Borough Councils on Thursday 3 July from 7pm to 8pm via Microsoft Teams. We'll explain what Local Government Reorganisation is, outline the different options being considered, and show you how to get involved. Sign up for the session (opens new window).

Corporate Customer Charter

Our promise to you 

We're committed to providing you with outstanding customer service whenever and however you choose to contact us. We monitor our standards of service and work to improve ourselves based on your feedback. You can view our new Corporate customer charter here:

Corporate customer charter (PDF, 84 KB)