Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Equalities - Equality Framework for Local Government

The Equality Framework for Local Government (EFLG) is a simple performance improvement and benchmarking tool. It helps local councils to meet their obligations under the Equality Act 2010. 

There are four improvement modules: 

  1. Understanding and working with your communities 

  2. Leadership and organisation commitment 

  3. Responsive services and customer care

  4. Diverse and engaged workforce 

Under the framework there are three levels of achievement:

  • Developing

  • Achieving

  • Excellent

We are currently graded as 'Achieving' and are working towards 'Excellent'.

Further details about the EFLG by visiting local.gov.uk.