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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Help for older people

Safe and Settled - discharge support service

Offering practical short term support for patients returning home from hospital.

Handy Person Scheme

Our Handy Person Scheme can help with small plumbing repairs, installing key safes, grab rails or banister rails.

Care and Repair Team

We help home owners and private renting tenants adapt or improve their homes so they can carry on living by themselves.

Heating, insulation and renewable energy help

Find out how to apply for a loan or grant to improve the heating in your home.

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