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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Our website is in beta testing. To find out what that means and to give us feedback, please visit our beta website page.

Find out how the Local Plan impacts your development(s)

We're currently working on our Local Plan Development Management Policies. These will give us a more detailed approach for deciding on planning applications.

On 26th May 2020, the council executive approved our policies for public consultation. The public had seven weeks to comment. Find out about the consultation period.

We'll use the public comments to write the next draft of our policies. We publish comments online once they've been moderated.

In Autumn 2021, there's likely to be another public consultation.

When will we finish working on the Development Management Policies?

Our Icon for pdf Local Development Scheme [209.21KB] shows:

  • what documents we'll prepare
  • when we'll prepare them

For more information, contact customerservices@guildford.gov.uk or call 1483 505050.

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