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Changes to bin collection days over Christmas and New Year

Your rubbish and recycling collection days may change during the festive period. Find out your bin collection day.

There will be no garden waste collections between 29 December and 9 January.

Insurance for Guildford Borough Council leasehold flat owners

Information on how to make an insurance claim if you are a Guildford Borough Council leasehold flat owner. We have chosen Protector Insurance as the provider of buildings insurance cover.

Further information and guidance can be found in the following documents:

Policy Summary (PDF, 131 KB)

Summary of Cover 2025 (PDF, 455 KB)

Leaseholders Policy wording renewal (PDF, 392 KB)

If you need to contact Protector Insurance or make a claim the policy number is: 1887781.

Please contact Protector Insurance on:

Please quote the policy number, Guildford Borough Council, and your address.