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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

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  2. Residents
  3. Housing

Information and help for council tenants

Find out about buying your council house

Right to Buy allows most council tenants to buy their council home at a discount.

Report a noise nuisance

Report a repair needed to your council house

Managing your tenancy

  1. Swapping your home - mutual exchanges
  2. Buy your council house

Repairs, maintenance and home emergencies

  1. Adapting your home
  2. Report a noise nuisance
  3. Report a repair needed to your council house
  4. Report anti-social behaviour

Home advice and improvements​

  1. Aids and adaptions​
  2. Pest control in your home

Understanding your rent payments

Find out when your rent is due, how to pay it and what happens if you don't pay your rent.

Senior living

Insurance for Guildford Borough Council leasehold flat owners

Contact 0161 274 9077 (or 0345 0502 309 in an emergency) to contact Protector Insurance or make a claim.

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