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Disruption to water services

If you live in GU5 or GU6 you may be experiencing low water pressure or shortages. Visit Thames Water for updates and advice.

Pay for an invoice you have received

Invoices can be paid in the following ways:

Direct debit

Direct debit is the easiest way to pay. Download the direct debit form (PDF) [40KB] (opens new window)  and fill out and return by post to Financial Services, Guildford Borough Council, Millmead House, Millmead, Guildford, Surrey, GU2 4BB.

Online

Pay invoices online.

By phone

Call 03300 889584 (automated service).

At the bank

Payment can be made at any bank using a bank credit slip. If payment is made at a bank other than HSBC, or your own bank, you may be charged.

  • payment is made when it is received and identified in the correct department
  • in all cases the invoice number must be quoted to ensure your account is correctly credited

To discuss payment of an invoice you have received, call 01483 505050.