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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Our website is in beta testing. To find out what that means and to give us feedback, please visit our beta website page.

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Make a payment

Make payments for council tax, business rates, rent, parking, planning and invoices

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You cannot make a payment using your American Express, JCB or Diners card.

Pay your council tax

Pay with your debit or credit card online, or call 0330 123 0081.

Pay your business rates

Use our online form to pay by debit or credit card, or call 03300 889 584.

Pay rent on a council house

Pay a parking fine

Pay for your Guildford or Waverley parking permit

Pay for an invoice you have received

Find out the various ways you can pay your invoice.

Pay for garden waste collection

Planning or Building Control payments

  1. Pay for building control applications
  2. Pay for planning applications
  3. Pay for Local Land Charges searches

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