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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Public Spaces Protection Orders

Public Spaces Protection Orders (PSPOs) have been introduced by the Government to help us tackle anti-social behaviour locally, so that public spaces can be enjoyed by everyone.

Alcohol in public places

The current town centre PSPO makes it an offence to refuse to stop drinking alcohol or surrender alcohol when requested by Police or authorised person.

The town centre PSPO was extended for a further 3 years on 20 October 2020 (see the decision details page). 

2021 town centre PSPO Review

The Council is currently reviewing whether or not there is a need for a PSPO that includes a wider range of behaviours and locations than the existing one.

In order to do this we are consulting with residents, the public and stakeholders. Please help us find out more about anti-social behaviour in Guildford by completing our online PSPO survey.

If a new PSPO with a wider range of behaviours and locations is proposed, the draft wording will be published for feedback on our website before the PSPO is adopted.

Dog fouling in public places

We also have a Guildford-borough-wide PSPO, which makes it an offence for a person to allow a dog to foul and not clean it up.

On 30 November the Borough wide PSPO was extended for a further 3 years (see the decision details page). 

We are confident that extending the PSPO will help to prevent an increase in dog fouling across the Borough.