Toggle menu

Technical issues with our payment system

We're experiencing some intermittent technical issues with our payment system. Some customers may have issues processing payments. We're working hard to fix this as soon as possible and apologise for any inconvenience.

Credits on business rates accounts

Viewing credits on business rate accounts

You can access a list of credits on business rate accounts in company names as of 1 April 2025.

The council has to offset credits against ongoing charges. This happens every year on 31 March. As a result 1 April provides the best snapshot of genuine credits on accounts.

The data is limited to company name, correspondence address, credit amount and the year it relates to.

  • credits are only included where the ratepayer can be identified from our records as being a company
  • the year is the financial year. So 2020 is the financial year 2020/21 ending 31 March 2021
  • the correspondence address is the last contact address on the business rate records. The age of some of the credits means that these addresses may no longer be valid
  • account references are not included as these are personal to the account
  • accounts can cover multiple properties. Credits are held at account level, so no property information is listed

If you paid rates to us as a sole trader or partnership, and believe that you may have left a credit account, you can contact us. Call us on 01483 505050 or email brates@guildford.gov.uk.