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Planned maintenance to our payment system

You'll be unable to make payments to us from 8pm until 10pm Sunday 2 June. This is for essential maintenance. We apologise for any inconvenience.

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Charities, not-for-profit organisations and rural businesses should read our  mandatory and discretionary relief leaflet (PDF) [250KB]  for more information. 

You can apply for discretionary rate relief online:

Apply for discretionary rate relief