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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Business rates reliefs and exemptions

Small business rate relief

You might be entitled to small business rate relief for your property. This will reduce your business rates bill.

Mandatory rate relief

Rate relief is a reduction from the council on your business rates bill.

Empty property relief

You do not have to pay business rates for empty premises for three months after they become empty.

Retail Hospitality and Leisure Relief 2025

Find out about the Retail Hospitality and Leisure Relief 2025

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Subsidy control

New subsidy allowances were established for the COVID-19 business grants schemes in March 2021.

Pubs and live music venues relief

We are granting discretionary assistance for pubs and live music venues.