Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.
Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.
Our website is in beta testing. To find out what that means and to give us feedback, please visit our beta website page.
We can use our discretion to grant relief to businesses and organisations in a wide range of situations.
Charities, not-for-profit organisations and rural businesses should read our 
mandatory and discretionary relief leaflet [386.39KB] for more information.
You can apply for discretionary rate relief online: