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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Charities, not-for-profit organisations and rural businesses should read our mandatory and discretionary relief leaflet (PDF, 234 KB) for more information. 

You can apply for discretionary rate relief online:

Apply for discretionary rate relief