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Our payment system will be down on Sunday 15 March

You'll be unable to make payments to us from 10am on Sunday. This is for essential maintenance with our payment provider. We apologise for any inconvenience.

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Charities, not-for-profit organisations and rural businesses should read our mandatory and discretionary relief leaflet (PDF, 234 KB) for more information. 

You can apply for discretionary rate relief online:

Apply for discretionary rate relief