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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Air quality management assessment

This is required if your project will take place within or near to an Air Quality Management area and if either:

  • the existing air quality will impact your project
  • your project will negatively affect the air quality

Read more information in:

  • our Local Plan: Strategy and Sites 2019 (ID3)
  • the National Planning Policy Framework 2019 (para 181)
  • the National Planning Policy Guidance (ID.32, paras 007 & 009)