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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Daylight/sunlight assessment

This is required if:

  • your project is likely to block light from reaching another site
  • the other site has sensitive uses which will be impacted by the change in light levels

Read more information in our Local Plan: Strategy and Sites 2019 (Policy D1), and the following Supplementary Planning Documents:

  • residential Design Guide
  • residential Extensions and Alterations 2018

We also recommend you read the Design Council's guidance on Building for Life.