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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Approval of details reserved by condition

Check what information you need to include with this type of application below.

This application is useful if we've asked you to provide more details about your project which you did not include in your original application. There's a separate fee for submitting this type of application. 

Check the national requirements on the Planning Portal

Local requirements

You must submit the following:

  • a completed application form
  • any details and plans linked to the extra information we've asked for.

All plans need to show key dimensions of all new works. Give the external height, width and depth on your elevations and floor plans. Please submit drawings at 1:50 or 1:100 scale, except street scene drawings (which should be 1:100 or 1:200 scale). You also need to include a scale bar which refers to the paper size, for example: 1:100 on A3.

If your project will take place in a Neighbourhood Plan area we may require more details. If you are unsure how a Neighbourhood Plan affects your application, contact customerservices@guildford.gov.uk or call us on 01483 505050. 

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