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Some of our systems will be unavailable

Due to a local power outage your Council Tax, Benefits account and the Planning Portal will be unavailable on Saturday 6 December. We apologise for any inconvenience. To contact us in an emergency use our out of hours details.

Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

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Highways and road maintenance, including potholes, pathways, pavements and street lighting, are the responsibility of Surrey County Council (opens new window).

Report a missed bin

Report a repair needed to your council house

Report a repair. If your repair is urgent, call us on 01483 444222. Outside of office hours please call 01483 532122.

Report a suspected planning breach

Report an environmental issue

Make a complaint

Report an issue with a property

Report an issue with a business

Report issues with your waste service

Report an issue in your community