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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can contact us using our self service pages. 

Understanding cookies

What is a cookie?

A cookie is a simple text file, which usually contains a site name and a unique user ID. If a site uses cookies, a cookie will be downloaded onto your device when you first visit that site. If you then return to the site, your device checks to see if it has a cookie that is relevant (contains the site name) and will then send that information back to the site.