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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Apply for planning permission

I want to check or change my planning application

When you make a planning application, we strongly recommend you make an online account. You can sign into your account at any time to check the status of your application. You'll also be able to make amendments or provide extra information if we ask for it.

If you make changes to your application it may take us longer to reach a decision.

Check or change your application

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