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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Find out about building control

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Do I need to make an application?

Applications must be made to ensure buildings are designed and constructed to meet Building Regulations.

What type of application do I need?

There are three application types: Full Plans, Building Notice and Unauthorised Work (regularisation).

Site inspections

All building works require site inspections during the construction process.

Completion certificates

Solicitors or mortgage providers may need a certificate for a property transaction. A certificate costs £20. Apply here.