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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Advice for severe weather

Stormy weather advice

Storms are the most common cause of damage to people and properties in the UK. Knowing what to do can keep you, your family, and your property safe from severe storms.

Tips for staying safe in severe winds:

  • fasten windows, doors, and gates to stop them from being damaged by the wind
  • park vehicles in a garage - if this is not possible keep them away from buildings, walls, trees and fences
  • if your house has a chimney stack move furniture away from areas directly around it or below it
  • stay indoors as much as possible
  • avoid driving when possible 
  • drive slow and be aware of side winds 
  • do not touch any cables that have blown down or are hanging low