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Upcoming elections

Get ready to vote on 7 May 2026 for who will represent you on West Surrey Council. This will replace Surrey County Council and 11 borough and district councils (including Guildford) from 1 April 2027.

Find out more information about the upcoming election.

Planned maintenance to our payment system

Due to scheduled maintenance, our payment system will be unavailable from 5pm until 7pm today (Monday 20 April). 

During this time you will not be able to make any payments online. We apologise for the inconvenience. 

Adapting your home

What are adaptations?

Adaptations are physical changes that can be made to your home to meet a health or disability need. Adaptations can be:

minor such as:

  • handrails at steps
  • grab rails

major such as:

  • stairlifts
  • walk-in showers

These works are designed to help keep people safe and independent at home.

What you need to know

Most people referred for an adaptation will need to be seen by an Occupational Therapist (OT) or Bathing Advisor (BA). The OT or BA will assess the person at home or in a clinic locally. They will then make recommendations based on the individual's needs. Some referrals for small works (minor adaptations) may not need an assessment.

Our Adaptions Team can:

  • carry out adaptation work in a council owned property

The Care and Repair Team can:

  • assist if someone lives in a privately owned or rented property

Who can apply?

If you have a permanent health problem or disability you can ask for an assessment. If you know someone who's having difficulties you can refer them for an adaptation.