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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Understanding your bill

How is my council tax calculated?

Council tax is charged for most homes, rented or owned. The total depends on your property band and personal situation.

How is my council tax spent?

Find out how your council tax is spent across Guildford and Surrey.

Tell us about an issue with your council tax bill

You can tell us if you think your council tax bill is wrong and we will review it.

Council tax information for landlords

If you are the owner or landlord of a property which you rent out, let us know when you change tenant.