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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Understanding your bill

How is my council tax calculated?

Council tax is charged for most homes, rented or owned. The total depends on your property band and personal situation.

How is my council tax spent?

Find out how your council tax is spent across Guildford and Surrey.

Tell us about an issue with your council tax bill

You can tell us if you think your council tax bill is wrong and we will review it.

Council tax information for landlords

If you are the owner or landlord of a property which you rent out, let us know when you change tenant.